FAQs

Do you ship to my country? How long will take my order to arrive?

You can find all information about shipping and delivery here.

In which currency are your prices listed?

All prices are listed in US Dollars $.

What are the payment methods accepted?

Once you proceed to check out you will need to fill in the personal details for the shipping, then a Paypal secure popup will open to complete the payment. You can easily pay through your Paypal account just by logging in, or you can choose to pay with your card and there is no need to log in. 

What is the return policy?

We only accept returns or exchanges in certain situations:

  • The product received is completely different from the one ordered
  • The product is on bad conditions after the shipping
  • The shipping time is longer than indicated on our shipping terms

In the case that any of these situations occur, please, contact us to help you with the following steps.

Exchanges

We do not do exchanges. It is very important to pay attention at the products' descriptions in order to select the right size. 

If you are not sure about measurements or you want more information about a product, please contact us at info@thacactusmarket.com

How can I contact you?

Feel free to fill in this form, or write to us at info@thecactusmarket.com. We will get back to you ASAP and will love to help you with any questions you may have